Research

Research Interests
  • User-generated content (e.g., online word-of-mouth, social media, Q&A sites, crowdfunding)
  • Emotional expression in online environments
  • Cognitive biases and heuristics in computer-mediated communication
Journal Articles
  1. Yin, D., Bond, S. D., & Zhang, H. (forthcoming). Anger in Consumer Reviews: Unhelpful but Persuasive? MIS Quarterly. [PDF]
  2. Lei, Z., Yin, D., & Zhang, H. (forthcoming). Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness. Information Systems Research. [PDF]
  3. Peng, C. H., Yin, D., & Zhang, H. (2020). More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective. Information Systems Research, 31(3), 913-928. [PDF]
  4. Jiang, L., Yin, D., & Liu, D. (2019). Can Joy Buy You Money? The Impact of the Strength, Duration, and Phases of an Entrepreneur’s Peak Displayed Joy on Funding Performance. Academy of Management Journal, 62(6), 1848-1871. [PDF]
  5. Yin, D., Bond, S. D., & Zhang, H. (2017). Keep Your Cool or Let it Out: Nonlinear Effects of Expressed Arousal on Perceptions of Consumer Reviews. Journal of Marketing Research, 54(3), 447-463. [PDF]
  6. Yin, D., Mitra, S., & Zhang, H. (2016). When Do Consumers Value Positive vs. Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth. Information Systems Research, 27(1), 131-144. [PDF]
  7. Yin, D., Bond, S. D., & Zhang, H. (2014). Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews. MIS Quarterly, 38(2), 539-560. [PDF]
Book Chapters/Monographs
  • Jabr, W., Liu, B., Yin, D., & Zhang, H. (2020). Online Word-of-Mouth. In A. Bush & A. Rai (Eds.), MIS Quarterly Research Curations. [Link]
Selected Honors and Awards
  • William A. Owens Scholarly Achievement Award (for his 2019 AMJ paper), Society for Industrial and Organizational Psychology (SIOP), 2021
  • Best Paper Award, Workshop on e-Business (WeB), 2020
  • Outstanding Reviewer of the Year Award, MIS Quarterly, 2017
  • Runner-up for Best Paper Award, Conference on Information Systems and Technology (CIST, INFORMS annual meeting), 2017
  • Emerald Citations of Excellence (for his 2014 MISQ paper), Emerald Group Publishing, 2017